Mouse cursor is off by a couple millimeters

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by imsammyd, Feb 19, 2024.

  1. blueridge

    blueridge Junior Member

    Messages:
    10
    I have the same cursor problem. I am on Windows 11 Insider Preview 10.0.26058.1100 (ge_release). I selected get latest updates as soon as available, then asked Update to check for updates, hoping to get 26063, but it says I am up to date. How can I force an update to 26063? Thanks!
     
  2. Dwynfal

    Dwynfal Bit poster

    Messages:
    7
    According to MS, build 26063 is available in the Canary Insider channel (builds there are borderline experimental apparently), not in the Dev channel that you're likely on. You can check your current Insider channel here: Settings > Windows Update > Windows Insider Program > Choose your insider settings.
    See this bulletin: https://blogs.windows.com/windows-i...1-insider-preview-build-26063-canary-channel/
    It states at the top that: "Windows Insiders in the Dev Channel will not receive this build. Instead, we are releasing servicing updates to Insiders in the Dev Channel on Build 26058".
    Also, under Know Issues, a new bullet item states this: "We're investigating reports of mouse cursor issues..."
    So, MS seems to be aware of the issue, but it's apparently not fixed yet. As I understand the situation, they're working on it and a fix will eventually be rolled out for our current 26058 build.
     
  3. PeterP54

    PeterP54 Bit poster

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    1
    I am currently using Windows 11 Insider Preview 26063.1 (ge_release), installed 3/7/2024, and I am still seeing significant offset of the cursor hotpoint in several applications.
     
  4. Durgarnkuld.

    Durgarnkuld. Bit poster

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    Same. I reported it as feedback for the Insider Preview. :(
     
  5. Durgarnkuld.

    Durgarnkuld. Bit poster

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    26080.1 fixed the issues for me!
     
  6. JohnS146

    JohnS146 Bit poster

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    Sadly, 26080.1 did not fix this issue for me.
     
  7. KiddieL

    KiddieL Bit poster

    Messages:
    2
    Best Answer
    The mouse inaccuracy issue you're experiencing after updating to the latest Windows 11 Insider Preview build within your Parallels Desktop virtual machine (VM) is likely due to a compatibility issue with the VM graphics drivers or settings.

    Here are some troubleshooting steps you can try to resolve the mouse pointer misalignment problem:

    1. Check for Parallels Tools Update Ensure you have the latest version of Parallels Tools installed inside the Windows 11 VM. Sometimes a new Parallels Tools version is required after a major Windows update to resolve compatibility issues.
    2. Adjust VM Graphics Settings In the Parallels Desktop preferences for your VM, try adjusting the graphics settings:
    • Switch between "Automatic" and "Default" graphics modes
    • Disable/Enable 3D acceleration
    • Change the graphics memory allocation
    1. Reinstall Parallels Tools If you've already tried reinstalling Parallels Tools, try removing it completely, reboot the VM, and then reinstall the latest version again.
    2. Reset VM Window Settings Sometimes the VM window scaling or resolution can cause mouse offset issues. Try resetting the window view settings.
    3. Update Parallels Desktop Check if there's a newer version of Parallels Desktop available, as it may include fixes for the Windows 11 preview build compatibility.
    4. Roll Back Windows Build As a last resort, you may need to roll back the Windows 11 Insider build inside the VM to the previous stable version until a fix is available.
    This type of mouse offset issue is relatively common when running pre-release Windows builds inside a VM due to graphics driver incompatibilities. Adjusting the VM graphics settings and ensuring you have the latest Parallels Tools installed is usually the first step to resolve it.

    If none of these steps work, you may need to report the issue to the Parallels support team for further assistance specific to that Windows 11 Insider build.
     
    JohnS146 likes this.
  8. KiddieL

    KiddieL Bit poster

    Messages:
    2
    Thanks for the adding info.
     
  9. ZivE

    ZivE

    Messages:
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    This having this issue on 26080 - "optimize for games" solves the problem, but now the cursor is stuck in parallels
     
  10. JohnS146

    JohnS146 Bit poster

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    Fixed. Latest Win11 Insider update:
    Edition: Windows 11 Pro
    Version: 24H2
    Installed on: ‎3/‎21/‎2024
    OS build: 26085.1
    Experience: Windows Feature Experience Pack 1000.26100.1.0​
    Cursor now is aligning properly in all apps.
     
    KinemasterA and Michael Pitt like this.
  11. NikolasK2

    NikolasK2 Bit poster

    Messages:
    3
    I have been experiencing this same problem for a long time. But not in the early Windows 11 Arm builds. It happened with one of the Parallels or Windows updates. I have tried all the suggested fixes none work. This has been going on for a very long time now and is extremely problematic.
     
  12. GuyF2

    GuyF2 Bit poster

    Messages:
    3
    I Strongly highly recommended this tips and agree with that thank you!
     
  13. GuyF2

    GuyF2 Bit poster

    Messages:
    3
    Thanks you its work for me!
     
  14. SubwayG

    SubwayG

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    Thanks for the update! As per Microsoft's announcement, build 26063 is only available in the Canary Insider channel. This build isn't being rolled out to the Dev channel where we're currently receiving updates. You can check your Insider channel settings by going to Settings > Windows Update > Windows Insider Program > Choose your insider settings.

    According to the February 22, 2024 bulletin, Dev Channel Insiders will continue to get servicing updates on build 26058. It's noted that Microsoft is aware of some issues, such as the reported mouse cursor problems, and they are actively investigating these. It seems a fix will be introduced in future updates for build 26058, so we'll need to stay tuned for that.
     
    Last edited by a moderator: Aug 21, 2024
  15. KinemasterA

    KinemasterA Bit poster

    Messages:
    7
    To force an update to Windows 11 Insider Preview 26063, try these steps:

    1. Check Insider Settings: Ensure you're enrolled in the Windows Insider Program and your channel is set correctly under Settings > Windows Update > Windows Insider Program.

    2. Check for Updates: Click Check for updates again in Settings > Windows Update.

    3. Run the Windows Update Troubleshooter: Go to Settings > System > Troubleshoot > Other troubleshooters and run the Windows Update troubleshooter.

    4. Use the Windows 11 Installation Assistant: Download it from the official Microsoft website to manually update.

    5. Reset Windows Update Components: Open Command Prompt as an admin and run the following commands:

      arduino
      net stop wuauserv
      net stop cryptSvc
      net stop bits
      net stop msiserver
      net start wuauserv
      net start cryptSvc
      net start bits
      net start msiserver

    6. Download the ISO: If all else fails, download the ISO for 26063 from the Windows Insider website and upgrade manually.
    These steps should help you get the latest build!
     
  16. hasan6

    hasan6

    Messages:
    1
    According to Microsoft, build 26063 is now available in the Canary Insider channel (which is considered experimental), not the Dev channel that you're likely on. You can check your current Insider channel by going to: Settings > Windows Update > Windows Insider Program > Choose your Insider settings.

    The following bulletin explains the situation: https://blogs.windows.com/windows-i...anary-channel-shttps://subwaysurfersapk.tech/. It notes that "Windows Insiders in the Dev Channel will not receive this build. Instead, we are releasing servicing updates to Insiders in the Dev Channel on Build 26058."

    Under the "Known Issues" section, there's also a new note: "We're investigating reports of mouse cursor issues..." So, it looks like Microsoft is aware of the problem but hasn't fixed it yet. They're actively working on it, and a fix should be rolled out for users on the 26058 build in due time.
     

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