Context menu black windows application

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by DioM, Dec 27, 2023.

Tags:
  1. DioM

    DioM Bit poster

    Messages:
    1
    I'm noticing a issue where the context menu for a windows application called PDF-XChange Editor keeps getting blacked out when using it in coherence mode.
    In previous versions of parallels this did not happen. I am using the latest version.
    The issue is not there when i exit coherence mode. Is there a setting that i can change?

    Snipaste_2023-12-28_05-48-35.png
     
    DioM, Dec 27, 2023
    #1
  2. Pramesh Boodadoo

    Pramesh Boodadoo Team Manager Staff Member

    Messages:
    620
    Hello,
    For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thank you.
     
    Pramesh Boodadoo, Dec 27, 2023
    #2
  3. FlorianN6

    FlorianN6

    Messages:
    1
    Hello there,
    I have in deed the same issues, after installing a new Paralles virtual machine (Win 11 Pro) after the crash of my old Win11Pro-system...
    Now, everything is newly installed, I have the same issues again.
    My 9-digit-code for your above written how-to is: 485243682
    kind regards,
    Florian
     
    FlorianN6, Mar 12, 2025
    #3
  4. HeikoM6

    HeikoM6

    Messages:
    1
    I have the same issues with Parallels 20 & 26 and pdf xchange editor on vm windows 11 arm - latest version in each case - running with Apple Silicon M3.
    Main menus and context menus are black when hovering above with mouse cursor.
    Changing resolution settings in windows, parallels and mac os and numer of cpu´s and graphic memory in paralles did not help.
    Any support by parallels?
     
    HeikoM6, Oct 4, 2025
    #4
  5. HeikoM2

    HeikoM2

    Messages:
    1
    I have the same issues with Parallels 20 & 26 and pdf xchange editor on vm windows 11 arm - latest version in each case - running with Apple Silicon M3. These issues happen in coherence mode.
    Main menus and context menus are black when hovering above with mouse cursor.
    Changing resolution settings in windows, parallels and mac os and numer of cpu´s and graphic memory in paralles did not help.
    Any support by parallels?
     
    HeikoM2, Oct 4, 2025
    #5

Share This Page