Menus not displaying properly

Hi
This latest upgrade was supposed to have fixed the issue of menus not displaying the actual text on drop down when in Coherence mode.
It hasnt! I have upgraded, reinstalled the tools, rebooted... and still I get the same issue in coherence mode.
I'm on a Mac Studio ARM with Sonoma.
I have already sent 2 emails to support about this, and no one has responded to me at all.
Has anyone got a resolution to this?

Thanks

 

Hello @DavidB142 ,
Thanks for bringing it up! I've just moved your ticket directly to the Second Line support queue. Please expect an email from our engineers shortly.

 

I am having this exact same issue. Can someone assist me with resolving this, too? I have done all the same things (upgraded, reinstalled tools, rebooted, etc.) and menus do not display text (except for a brief millisecond) on drop down (e.g., name matching in Outlook).

 

hello @SheldonW ,
would you send a screenshot of the issue, please?
Additionally, collect a technical report while the issue is being reproduced (click Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in your reply to this post.

 

I would love to send a screenshot but it would be of no use. I'll do my best to explain what is happening and use Outlook for my example because this is when I noticed it first. When not in coherence mode with Outlook running, if I create a new message (or reply or whatever) and place my cursor in the To: field (or Cc: field, doesn't matter which), the second I type the first letter of the recipient's name, Outlook will normally display a few email addresses that begin with the letter I just typed. However, when using coherence mode, when I put the cursor in the To: field the list of email addresses that match the character I just typed will flash quickly and disappear. I wouldn't know how to screen shot this behavior when there is nothing on the screen to see other than what appears for a split second then disappears.

 

I just submitted a technical report with one attachment (Word doc) that contains a link to a short video that you can download to view this behavior.