Windows Parallels cannot connect to fileshare.

Discussion in 'Windows Virtual Machine' started by jakchaic, Jul 16, 2023.

  1. jakchaic

    jakchaic Bit poster

    Messages:
    2
    Hello, I have a MacBook, and I have installed Windows Parallels to work from home. I want to access the fileshare of Office through Windows Parallels. Currently, I have installed a VPN on macOS successfully and tested it, and it works fine on macOS. However, when I try to access the fileshare in Windows Parallels, I am unable to connect to it (even though I have enabled the VPN while connecting). What can I do to enable fileshare in Windows Parallels to work?
     
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    570
    Hello jakchaic,

    Kindly provide us with some more information on the fileshare in question and the process by which you connect to it on your host Mac.

    1. Are you referring to Onedrive or network-shared folders?
    2. Please describe in detail the steps by which you would normally access this fileshare.
    3. Kindly collect a technical report (click Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide its 9-digit ID here.
    Please find this Knowledge Base article describing in more details the steps for sending a technical report: https://kb.parallels.com/en/9058
     
  3. jakchaic

    jakchaic Bit poster

    Messages:
    2
    Hi. Adeboye Adeotan
    Thank you for supporting this case, This is the answer.
    1. Are you referring to Onedrive or network-shared folders?
    ANS = network-shared.
    2. Please describe in detail the steps by which you would normally access this fileshare.
    ANS = I open function windows + R > xxx.xxx.xxx.xxx > Share drive.
    3. Kindly collect a technical report (click Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide its 9-digit ID here.
    ANS = I'll send log to you again.
    Please find this Knowledge Base article describing in more detail the steps for sending a technical report: https://kb.parallels.com/en/9058
     

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