Parallels desktop 10: "You have reached the maximum number of activations available"

I am having the message: "You have reached the maximum number of activations available for your activation key" trying to access my Parallels 14

 

The problem is with my key ..............GB3T. Also froze my virtual machine when I tried to input the key again.

 

Hi, we've just sent you a private message, please check. Thanks.

 

Hello I am trying to get in touch with tech support. I can not get in touch with anyone through chat, email or phone. I recently purchased parallel 17 for the use of windows 10 but instead windows 11 was downloaded. Please help?

 

Hi, we've just sent you a private message, please check. Thanks.

 

Hi, since Microsoft has removed the official Windows 10 VHDX installation image from the Windows Insider Preview Downloads web page, we can't provide you with the installation image for Windows 10 on ARM. The apps which require Windows 10 for work are supposed to work in Windows 11 without any issues. So, we advise you to install Windows 11 using the installation image provided on the Insider Preview Downloads page. If you encounter any issues with your apps in Windows 11, please let us know. Thanks.

 

Trying to contact the "24/7" support is impossible. Nobody answers tickets. I'm REALLY sorry that I renewed my licences last month. I've used the same licence keys for years when moving between and upgrading machines. The primary licence key again says that I've reached the maximum number of activations. I've now cancelled the auto renewal of the subscription as I can't risk using these old keys any longer. Please could someone from parallels actually reach out to me to reset it?

 

Hello, sorry for the inconvenience caused. Please DM us with the Parallels Desktop for Mac license key. Thanks!

 

When attempting trying to activate one of my 2 remaining parallels 16 licences , it says, "This license has reached its activation limit and can no longer be used to activate new product copies.. What do I do, could one of the admins / members please help me..

 

Hello Jonathan, kindly send your Parallels Desktop license key in private message so that we can assist you further. Thanks, Parallels Team.

 

Hello @MarcelS1, Please follow the KB article https://kb.parallels.com/en/124042 to solve your query. Thanks, Parallels Team