Parallels cannot open VM

Discussion in 'General Questions' started by Vasek1, Nov 16, 2020.

  1. Vasek1

    Vasek1 Bit poster

    Messages:
    3
    Hi,
    vm not available.png
    probably after upgrade from Parallels desktop 11 to version 16, my app cannot open virutal machine with my Windows 10. Attached screenshots with error message (screen shot 1).


    Even when I locate .pvm file, Parallels cannot open it.

    location of VM.png

    Should I downgrade back to version 11 to get all my accounting files for last 8 years? Any suggestion please?

    Thank you,
    Vaclav
     

    Attached Files:

  2. Vasek1

    Vasek1 Bit poster

    Messages:
    3
    location of VM.png vm not available.png Just uploaded the images once again..
     
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hello,
    do you have any backup copy of your VM?
    Could you also right click on your VM file and choose "Show package content" and share the screenshot of the new opened window here?
     
  4. Vasek1

    Vasek1 Bit poster

    Messages:
    3
    Hi,
    I have just sorted it out. It was not problem of Parallels. I have all my files in cloud with local copy of the files on my computer. I have later noticed that there is a cloud icon (see screen shot above), which means that such file needs to be downloaded from cloud (no local copy). After downloading everything works ok. Apology for taking your time!
    Best regards,
    Vaclav
     
  5. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We are glad to hear that the issue is resolved. You can move the PVM file to a different location that is not backed up by the cloud.
     

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