Unable to establish a secure connection to the Parallels Access server.

Discussion in 'Installation and Configuration' started by VitalyV, Jun 3, 2020.

  1. VitalyV

    VitalyV Bit poster

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    4
    I just installed fresh version of Parallel Access and try to login to it - but get error. Windows Server 2019

    time.is shows:
    Your time is exact!
    The difference from Time.is was +0.127 seconds (±0.147 seconds).

    Error from log:

    06-03 05:35:35.820 W /PrlGui:4224:1afc/ Message data: IssuerId=; Code=PRL_ERR_PAX_PROXY_SSL_HANDSHAKE_FAILED; Type=Critical; Spontanous=0; CanBeHidden=0; ForceShow=0; UseActive=1; EventHandle=0x0; DefaultButton=1; Hint=0x6eeda50; ReportGenerated=0; Answers=[OK]; Short="Unable to establish a secure connection to the Parallels Access server."; Long="Please contact the Parallels support team for assistance."; Details="";
     
  2. VitalyV

    VitalyV Bit poster

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    4
  3. VitalyV

    VitalyV Bit poster

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    Is Parallels Access is a supported solution?
     
  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hello, where did you install Parallels Access and what OS would you like to access?
    Please check this KB article for more information about the system requirements.
     
  5. VitalyV

    VitalyV Bit poster

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    4
    Windows Server 2016, so it not supported.
     
  6. Erin-Marie

    Erin-Marie Bit poster

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    2
    Hi
    I am getting this error message (see uploaded file) It states: Windows cannot create a partition on disk 0.
    Not sure what else I can do
    Please help
     

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