How do I deactivate a Parallels 10 license to move it to a new Mac?

Hi,

I hope the title says it all: How do I deactivate a Parallels 10 license to move it to a new Mac?

Kind regards

Eric

 

Hello Eric-SvenV, we have made few changes in the key settings. Please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.Thanks!

 

Hello!
I have the same problem, but the solution you wrote above didn't work for me. :-(
Are there other solutions?
Regards, Arnd

 

Hello ArndG1, we have made few changes in the key settings. Please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.Thanks!

 

Hi, I have same problem and "Terminal solution" didn't work for me
Please help!
Regards, Radek

 

We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

Works perfectly! Thank you!

 

We are happy to hear that. Feel free to reach out to us anytime.

 

Sorry to resurrect this topic but I'm in the same boat. There doesn't appear to be a way to deactivate a Parallels 10 license. Can you help?

 

#metoo

 

Hello ggascoigne, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.

 

Hello ArndG1, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.

 

Thx, the Terminal-Solution worked for me!

 

You are welcome. Nice to know that it works now. Post again for additional queries.

 

Hi, again sorry for dragging this out. I am trying to deactivate Parallels 10 on an old Mac to transfer it to a new unit. I cant find the deactivation option and the terminal entry solution isn't working on my new mac. Help please

 

Hi, your key has been reset, please try to activate it again

 

Hi, again sorry for dragging this out. I am trying to deactivate Parallels 10 on an old Macbook to transfer it to a new MacBook Air . I cant find the deactivation option and the terminal entry solution isn't working on my new mac. Help please

 

We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

Same situation for me. Can't find a way to deactivate a version 10 license on my current mac.

 

Hey, your key's settings has been changed. Please try to activate it again and check.