Cannot move license from one mac to another

Hello!

Attempting to move my Parallels 11 license from one laptop to another (decommissioning old laptop) and I can't seem to activate as it keeps complaining about the license being in use, even after signout and uninstall from old laptop. Please advise?

Much appreciated.
ed

 

Hello EdisonT1, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.

 

This has worked. Thanks for your assistance.

 

You are welcome, Please feel free to reach us any time for any queries regarding Parallels.