Win10Pro: Keyboard sometimes not recognised when re-activating after suspended state

Discussion in 'Windows Virtual Machine' started by Thomas_U, Sep 8, 2018.

  1. Thomas_U

    Thomas_U Bit poster

    Messages:
    4
    hi,
    almost every other time when I activate my Windows 10 Pro from suspended state it does not react to the MBPro-Keyboard:
    The cursor blinks but does not fill in my password/PIN. I have to restart via mouse-click on the restart-icon. After restart it works again as usual. This never happened in Parallels 13.x.
    kind regards
    Thomas_U
    Parallels Desktop Pro 14 Mac - Version 14.0.0 (45124)
    macOS 10.13.6 (17G65) · MacBookPro (mid 2015) · 2.5 GHz 4-core i7 · 16 GB RAM
    Windows 10 Pro 1803 - Build 17134.228
     
  2. Hi Thomas_U. Please start the virtual machine. Select Actions (from the Mac menu bar) -> Configure -> Hardware -> Keyboard & Mouse and toggle the keyboard option between 'Optimize and Don't optimize for games'. Then check if it works fine.
     

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