Inaccessible BOOT Device after upgrading to Parallels 12.2.0

Discussion in 'Installation and Configuration of Parallels Desktop' started by PaulD5, May 1, 2017.

  1. PaulD5

    PaulD5 Bit poster

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    After regrettably updating to the latest Parallels Desktop, my once working Windows 10 setup is will not boot anymore. Updating to Parallels is the only change that was made and everything was working fine before that. I have looked and tried some suggestions in the forums with no luck. This is a development environment i use for software and is very important that I can get this up and running. Before I try restores and everything in Windows, I wanted to see if anyone knew anything in Parallels configurations or anything that may have gotten messed up.

    Please help me!

    Paul
     
    PaulD5, May 1, 2017
    #1
  2. Arun@Parallels

    Arun@Parallels Parallels Support

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    Arun@Parallels, May 2, 2017
    #2
  3. PaulD5

    PaulD5 Bit poster

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    I tried those instructions with no luck. The error in that KB article is a bit different from mine...

    Here is the error I am getting. It is a windows error. The VM appears to be able to boot from Disk, however when Windows 10 is loading, it eventually fails and gets to this point. I have tried a restore however I am getting disk errors where it cannot extract file, etc. I am getting to the point where I may need to try to reinstall windows or something, but I really do not want to have to do this. I can also revert back to an older backed up image I have laying around however it is a bit older and I will lose some stuff. Again, the only thing that was done was update to the recommended version of Parallels. This is quite frustrating.

    Paul
     

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    PaulD5, May 2, 2017
    #3
  4. Arun@Parallels

    Arun@Parallels Parallels Support

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    Hi @PaulD5 , please try to repair your Windows virtual machine by clicking here and let us know if that works.
     
    Arun@Parallels, May 2, 2017
    #4
  5. rkulikov

    rkulikov Parallels Developers

    Messages:
    313
    Please, reproduce the problem, make virtual machine window active, generate problem report (in Mac application menu go to Help -> Send Technical Data), send it and post report id here.
     
    rkulikov, May 3, 2017
    #5
  6. PaulD5

    PaulD5 Bit poster

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    I will be attempting this tonight and will let you know my results.
     
    PaulD5, May 4, 2017
    #6
  7. Swati@Parallels

    Swati@Parallels

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    334
    That'll be great, Paul. We're here for you if you need us.
     
    Swati@Parallels, May 5, 2017
    #7
  8. DariusV

    DariusV Bit poster

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    DariusV, Jun 25, 2019
    #8

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