Help: system_thread_exception_not_handled

Discussion in 'Installation and Configuration of Parallels Desktop' started by SebastienA1, Jan 28, 2017.

  1. SebastienA1

    SebastienA1 Bit poster

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    I'm trying to install Windows 10 from original USB key on a late 2016 MacBook Pro. The wizard ends, then, when Windows try to start, I have a blue screen saying PC ran into a problem and need to restart. As detail, I have system_thread_exception_not_handled.

    Any idea? Thanks!
     
  2. Swati@Parallels

    Swati@Parallels

    Messages:
    334
    Hi SebastienA1, please try below steps and let us know how it goes:
    1. Eject or disconnect USB stick from your Mac computer.
    2. Follow the steps as suggested in the article.
     
  3. SebastienA1

    SebastienA1 Bit poster

    Messages:
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    Since the virtual machine can not finish the installation, I don't have the action menu.
     

    Attached Files:

  4. Swati@Parallels

    Swati@Parallels

    Messages:
    334
    Please install Windows 10 once again as suggested in the article and keep us posted on your progress.
     
  5. SebastienA1

    SebastienA1 Bit poster

    Messages:
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    Swati, it worked. Thanks. Don't exactly knows what I did different, but worked.
    For a reason or another, I chose in initial configuration to shut down parallels at the same time VM shut down. But to configure more space on the disk, I need to reconfigure by closing the VM...and that makes Parallels to shut down at the same time, making this adjustment impossible. How can I...avoid Parallels shutting down when closing VM...when the configuration cannot be modified.

    Thanks
     
  6. Raj@Parallels

    Raj@Parallels Guest

    Messages:
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    1. Open virtual machine configuration.
    2. Switch to Options tab > select Startup and Shutdown -> select Custom.
    3. From On VM Shutdown drop down menu select Keep window open. The window stays open when you stop or shut down Windows.
     
  7. SebastienA1

    SebastienA1 Bit poster

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    Works perfectly! Sooooo many thanks.
     
  8. Swati@Parallels

    Swati@Parallels

    Messages:
    334
    You are most welcome, SebastienA1. Please feel free to reach us anytime.
     

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