Cannot find JDK install directory

Hi:

I have a problem of cannot install program because it showed "fail to start client, no JDK install directory" as attached image

How can i solve this?

My friend can install without problem anything but he use the windows laptop.

 

Hello KarnM,
Try to install JDK software manually by following the steps below:
-> Click on this link to download JDK.
-> Select the appropriate JDK software and click Download.
-> The JDK software is installed on your computer, for example, at C:\Program Files\Java\jdk1.6.0_02.
-> You can move the JDK software to another location if desired.

 

I try to installed and it is still the same problem.

 

Hello karnM,
Please try to isolate your Windows virtual machine and check if you are able to install the application.

 

I isolate and it is the same.

Should i try to re-install windows again?

 

UPDATE***

I can installed already. Thank you for your advice.

 

Sounds great! Feel free to write us back for assistance, we are here to help.

 

After installed, should I deactivate isolate function?

 

Hi KarnM, yes, you can disable Isolate function by navigating to Actions> Configure > Security > Uncheck Isolate Windows from Mac.
Let us know how it works.

 

OK. I will to try it and tell you about result.
This problem made me mad for 3-4 days and worried about buy new PC notebook.

 

Feel free to reach out any time. We will happy to assist.