MediaCreationToolx64 not working

Discussion in 'Windows Virtual Machine' started by Patator, Aug 23, 2015.

  1. Patator

    Patator Junior Member

    Messages:
    10
    I have a mac pro in late 2013 OSX beta El Capitan 10.11 ( 15A262e )
    I have Parallels Desktop 11 with a Windows VM 8.1
    When I run windows update message asks me to download and execute the file MediaCreationToolx64.
    I run the program and the error message appears:

    Capture d’écran 2015-08-19 à 16.59.08.png

    Sorry for my bad english (google trad is my friend) and thank you for helping me solve this problem.

    Yannick
     
  2. Make sure you are running the tool as an administrative user. Running it as a standard user will cause this error.
     
  3. Patator

    Patator Junior Member

    Messages:
    10
    Thank for your answer.
    I launched the tool in administrator mode but the problem is the same.
     
  4. Patator

    Patator Junior Member

    Messages:
    10
  5. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hi Patator,
    Before you run the tool as administrator , check if have set the below requirements in order to upgrade.
    1. Make sure you have 2-4GB of RAM space allocated for Windows to update
    2. Increase your hard disk space and ensure your local disk C has more than 10 GB free space available for the upgrade, refer the article http://kb.parallels.com/en/113972 to increase hard disk space
    3. Uninstall Antivirus from Windows 8.1 (if any) before upgrading to Windows 10.
    Now proceed with the upgrade - it should work.
     
  6. Patator

    Patator Junior Member

    Messages:
    10
    36.4Gb free on disk C: , 8.192Gb RAM , avira antivirus removed
    Now with El Capitan 10.11 candidat version
    I launched the tool in administrator mode but the problem is the same.
     
  7. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
  8. Patator

    Patator Junior Member

    Messages:
    10
    This article concern only :
    Windows 2000
    Windows XP
    Windows Server 2003

    Sorry
     
  9. Patator

    Patator Junior Member

    Messages:
    10
    Same problem with the new version of parallels
     

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