PD 10 update Error Non-Root UID 0

Discussion in 'Installation and Configuration of Parallels Desktop' started by Peter19, Aug 1, 2015.

  1. Peter19

    Peter19 Bit poster

    Messages:
    7
    Hello,
    ERROR: 15476. Cannot install Parallels Desktop because there is a non-root user account with the UID 0 in your system
    All my users are nowhere 0 except root.
    Problem Report Id 70783696
    Please help.
    Peter

    PetersMacBook3:~ boeckp$ dscl . -list /Users UniqueID
    / 0
    _amavisd 83
    _appleevents 55
    _appowner 87
    _appserver 79
    _ard 67
    _assetcache 235
    _astris 245
    _atsserver 97
    _avbdeviced 229
    _calendar 93
    _ces 32
    _clamav 82
    _coreaudiod 202
    _coremediaiod 236
    _cvmsroot 212
    _cvs 72
    _cyrus 77
    _devdocs 59
    _devicemgr 220
    _displaypolicyd 244
    _distnote 241
    _dovecot 214
    _dovenull 227
    _dpaudio 215
    _eppc 71
    _ftp 98
    _geod 56
    _iconservices 240
    _installassistant 25
    _installer 96
    _jabber 84
    _kadmin_admin 218
    _kadmin_changepw 219
    _krb_anonymous 234
    _krb_changepw 232
    _krb_kadmin 231
    _krb_kerberos 233
    _krb_krbtgt 230
    _krbfast 246
    _krbtgt 217
    _launchservicesd 239
    _lda 211
    _locationd 205
    _lp 26
    _mailman 78
    _mcxalr 54
    _mdnsresponder 65
    _mysql 74
    _netbios 222
    _netstatistics 228
    _networkd 24
    _nsurlsessiond 242
    _nsurlstoraged 243
    _postfix 27
    _postgres 216
    _qtss 76
    _sandbox 60
    _screensaver 203
    _scsd 31
    _securityagent 92
    _serialnumberd 58
    _softwareupdate 200
    _spotlight 89
    _sshd 75
    _svn 73
    _taskgated 13
    _teamsserver 94
    _timezone 210
    _tokend 91
    _trustevaluationagent 208
    _unknown 99
    _update_sharing 95
    _usbmuxd 213
    _uucp 4
    _warmd 224
    _webauthserver 221
    _windowserver 88
    _www 70
    _xcsbuildagent 237
    _xcscredserver 238
    boeckp 501
    daemon 1
    Guest 201
    nobody -2
    root 0




     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi Peter19,

    This issue may be caused by Mac OS X misconfiguration: if the OS X has several user accounts with the same UIDs, particularly with UID=0. This ID should belong to root user account only. For more information please visit http://en.wikipedia.org/wiki/Superuser

    Please refer http://kb.parallels.com/122763 for more instructions.
     
  3. Peter19

    Peter19 Bit poster

    Messages:
    7
    Hello Chris,
    only root have the UID=0

    Last login: Sun Aug 2 19:08:22 on console
    Peters-MacBook:~ boeckp$ dscl . -list /Users UniqueID
    nobody -2
    root 0
    daemon 1
    _uucp 4
    _taskgated 13
    _networkd 24
    _installassistant 25
    _lp 26
    _postfix 27
    _scsd 31
    _ces 32
    _mcxalr 54
    _appleevents 55
    _geod 56
    _serialnumberd 58
    _devdocs 59
    _sandbox 60
    _mdnsresponder 65
    _ard 67
    _www 70
    _eppc 71
    _cvs 72
    _svn 73
    _mysql 74
    _sshd 75
    _qtss 76
    _cyrus 77
    _mailman 78
    _appserver 79
    _clamav 82
    _amavisd 83
    _jabber 84
    _appowner 87
    _windowserver 88
    _spotlight 89
    _tokend 91
    _securityagent 92
    _calendar 93
    _teamsserver 94
    _update_sharing 95
    _installer 96
    _atsserver 97
    _ftp 98
    _unknown 99
    _softwareupdate 200
    Guest 201
    _coreaudiod 202
    _screensaver 203
    _locationd 205
    _trustevaluationagent 208
    _timezone 210
    _lda 211
    _cvmsroot 212
    _usbmuxd 213
    _dovecot 214
    _dpaudio 215
    _postgres 216
    _krbtgt 217
    _kadmin_admin 218
    _kadmin_changepw 219
    _devicemgr 220
    _webauthserver 221
    _netbios 222
    _warmd 224
    _dovenull 227
    _netstatistics 228
    _avbdeviced 229
    _krb_krbtgt 230
    _krb_kadmin 231
    _krb_changepw 232
    _krb_kerberos 233
    _krb_anonymous 234
    _assetcache 235
    _coremediaiod 236
    _xcsbuildagent 237
    _xcscredserver 238
    _launchservicesd 239
    _iconservices 240
    _distnote 241
    _nsurlsessiond 242
    _nsurlstoraged 243
    _displaypolicyd 244
    _astris 245
    _krbfast 246
    boeckp 501
     
  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    @Peter19, could you generate the Problem report using this KB, please?
    Once report has been generated please reply us back with the PR 8-digit ID number.
     
  5. Peter19

    Peter19 Bit poster

    Messages:
    7
    Report Id 70783696
     
  6. marat_t

    marat_t Pro

    Messages:
    287
    Hi, not only root has uid 0:
    / 0
    root 0
     
  7. Peter19

    Peter19 Bit poster

    Messages:
    7
    Thanks, I change the ID and the Update works.

    Peter
     
  8. AndreasS7

    AndreasS7 Bit poster

    Messages:
    5
    Hi, I have the same problem, how did you change the ID?
     

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