OS X Mavericks 10.9.2 Update

Discussion in 'Installation and Configuration of Parallels Desktop' started by LoganIX77, Feb 28, 2014.

  1. LoganIX77

    LoganIX77 Bit poster

    Messages:
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    I updated my MacBook Pro today (28 Feb 2014) to OS X Mavericks 10.9.2. After the update and reboot I became incredibly frustrated very quickly when coherence mode was suddenly no longer working. I could switch out of coherence mode and see that all the Windows applications I was trying to run had in fact launched in the virtual machine, but I wasn't able to interact with these applications from my Mac in coherence mode. I tried restarted the laptop several times and stopping and starting the VM none of this worked.

    I did finally get coherence mode back up and running again by simply reinstalling the Parallels 9 DMG file. After a reinstall over the top of my current installation, I restarted the Windows 7 VM and switched to coherence mode and everything is now working again.

    If you have upgraded to the 10.9.2 update for OS X Mavericks and are unable to run your applications in coherence mode, I hope this thread helps you out.

    Cheers!
     
  2. KevinClarke

    KevinClarke Product Expert

    Messages:
    128
    Hi LoganIX77,

    Maybe you tried this, but I wonder if just re-installing parallel tools might have resolved it rather than a complete re-install.

    Kevin
     
  3. LoganIX77

    LoganIX77 Bit poster

    Messages:
    2
    Kevin,

    Can you elaborate on what you mean by this? I reinstalled Parallels Desktop, but I didn't not remove/recreate my Windows 7 VM. After reinstalling, which only took a few seconds since I still had my Parallels Desktop 9 download, everything is now working.

    If you think it would be better to try reinstalling just the "Parallels Tools" instead of the application, can you explain?

    Thanks!
     
  4. KevinClarke

    KevinClarke Product Expert

    Messages:
    128
    I appreciate you did not re-create your VM and only re-installed parallels 9 application. It was just that I've had lots of experiences where re-installing just the Parallel tools itself seems to fix most things. Not sure why this is, but I had a similar issue myself after upgrading to 10.9.2 last week.

    Glad you are all ok which is the main thing

    Regards
    Kevin
     
  5. ArturoD

    ArturoD Bit poster

    Messages:
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    I tried to run a trial for parallels 9 but the software cannot connect to the internet to complete installation. I have contacted the parallels team but have not had any luck with the suggestions they have given me. Has anyone had this issue before or know what else I can do to have parallels connect to the internet in order to complete the activation?
     
  6. Looran@Parallels

    Looran@Parallels Parallels Support

    Messages:
    301
    Hi Everyone,

    Once Parallels Desktop is installed and a Virtual Machine created. Please follow the steps outlined on the below article to install Parallels Tools:

    http://kb.parallels.com/112609

    Thanks,
    Looran
     

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