Parallels 4 installation error

Hi,

i tried to install Parallels 4 in ubuntu 10.04
At 96% the installation stops.

Logfile

-->


make[2]: Betrete Verzeichnis '/usr/src/linux-headers-2.6.32-22-generic'
CC [M] /tmp/.ehDqI4hi6/parallels-kernel-modules/src/vtd/prl_module.o
CC [M] /tmp/.ehDqI4hi6/parallels-kernel-modules/src/vtd/prl_os.o
/tmp/.ehDqI4hi6/parallels-kernel-modules/src/vtd/prl_os.c: In function ‘pos_yield’:
/tmp/.ehDqI4hi6/parallels-kernel-modules/src/vtd/prl_os.c:79: error: implicit declaration of function ‘cond_resched’
/tmp/.ehDqI4hi6/parallels-kernel-modules/src/vtd/prl_os.c: In function ‘pos_map_user_page’:
/tmp/.ehDqI4hi6/parallels-kernel-modules/src/vtd/prl_os.c:254: error: dereferencing pointer to incomplete type
/tmp/.ehDqI4hi6/parallels-kernel-modules/src/vtd/prl_os.c:255: error: dereferencing pointer to incomplete type
/tmp/.ehDqI4hi6/parallels-kernel-modules/src/vtd/prl_os.c:257: error: dereferencing pointer to incomplete type
make[3]: *** [/tmp/.ehDqI4hi6/parallels-kernel-modules/src/vtd/prl_os.o] Fehler 1
make[2]: *** [_module_/tmp/.ehDqI4hi6/parallels-kernel-modules/src/vtd] Fehler 2
make[2]: Verlasse Verzeichnis '/usr/src/linux-headers-2.6.32-22-generic'
make[1]: *** [all] Fehler 2
make[1]: Verlasse Verzeichnis '/tmp/.ehDqI4hi6/parallels-kernel-modules/src/vtd'
make: *** [all] Fehler 2
make: Verlasse Verzeichnis '/tmp/.ehDqI4hi6/parallels-kernel-modules'
2010-05-10T11:36:24+0200: exec_with_progress: ./installer-cli --logfile=/var/log/parallels-desktop-install.log --progress --define="kversion=$(uname -r)" -u Manifest 2>&1 1
2010-05-10T11:36:24+0200: Error: Error during configuration Parallels Desktop. Look at /var/log/parallels-desktop-install.log for more information.

<--

Hope somebody can help me



So noch auf deutsch

Also ich habe versucht Parallels 4 für Linux in Ubuntu 10.04 zu installieren (64Bit)
Bei 96% bricht die Installation ab. Logfile siehe oben.

Hatte jemand ähnliche Probleme bzw. einfach ne Idee was ich probieren kann?

 

Same Issue Here

I am running Linux Mint which is derived from Ubuntu. I am getting the same error message.

make -C src/vtd
make[1]: Entering directory `/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd'
if [ -f ../hypervisor-api/Linux/Module.symvers ]; then cp ../hypervisor-api/Linux/Module.symvers . ;fi
make -C /lib/modules/2.6.32-22-generic/build SUBDIRS=/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd SRCROOT=/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd modules
make[2]: Entering directory `/usr/src/linux-headers-2.6.32-22-generic'
CC [M] /tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.o
/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.c: In function ‘pos_yield’:
/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.c:79: error: implicit declaration of function ‘cond_resched’
/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.c: In function ‘pos_map_user_page’:
/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.c:254: error: dereferencing pointer to incomplete type
/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.c:255: error: dereferencing pointer to incomplete type
/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.c:257: error: dereferencing pointer to incomplete type
make[3]: *** [/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.o] Error 1
make[2]: *** [_module_/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd] Error 2
make[2]: Leaving directory `/usr/src/linux-headers-2.6.32-22-generic'
make[1]: *** [all] Error 2
make[1]: Leaving directory `/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd'
make: *** [all] Error 2

 

I am getting the same error message with ubuntu 10.4. do you solved that?

 

Parallels 4 for Windows and Linux will NOT install with Ubuntu 10.04 as host. See the Parallels supported OS list.

 

Hi,

try the following with your desired version:

1.) $ sh parallels-desktop-4.0.6630.449744.run --target /tmp/parallels

exit the installer by clicking on cancel.

2.) $ cd /tmp/parallels/data/usr/lib/parallels-desktop/
3.) $ tar xzf parallels-kernel-modules.tar.gz
4.) $ vim /tmp/parallels/data/usr/lib/parallels-desktop/parallels-kernel-modules/src/vtd/prl_os.c

add at line 31:

#include <linux/sched.h>

5.) $ tar czf parallels-kernel-modules.tar.gz parallels-kernel-modules
6.) $ cd /tmp/parallels
7.) $ ./install

This works perfectly - at least for Fedora 13 - where the kernel is 2.6.33.

 

I added line #31 but couldn't figure out how to save it to go on to your #5.) This is on OpenSuse 11.3 Kernel 2.6.34-12

Thanks,
Ron

 

Hi

if you added the line using vim (you can also use another editor of your choice) save it in vim with

- press: Escape
- type: :wq!

But you can also chose another editor like kedit, gedit, mcedit, pico and so on.

 

Thanks Maik,
It just won't install. Funny thing id that I had this problem with OS 11.2 but got it fixed but I can't remember what I did, I guess its a sign of old age. Should I post the log file?
Ron

 

Ronald,

yes please post it, maybe something more needs to be added for kernel 2.6.34

 

OK, Here it is:
2010-08-10T21:03:45-0500:

Parallels Desktop 4.0.6630.449744 Installer started.
2010-08-10T21:03:46-0500: execCmd: http_proxy= ./prl_updater_ctl.x86_64 check -u desktop_wl -ui > /dev/null 2>&1 [1]
2010-08-10T21:04:10-0500: execCmd: ./InstallationCheck [0]
Parallels dispatcher daemon is not running
FATAL: Module prl_usb_connect not found.
Cannot unload module 'prl_usb_connect'
FATAL: Module prl_netbridge not found.
Cannot unload module 'prl_netbridge'
FATAL: Module prl_vnic not found.
Cannot unload module 'prl_vnic'
FATAL: Module prl_hypervisor not found.
Cannot unload module 'prl_hypervisor'
FATAL: Module prl_vtdhook not found.
Cannot unload module 'prl_vtdhook'
FATAL: Module prl_hypervisor_api not found.
Cannot unload module 'prl_hypervisor_api'
insserv: script jexec is broken: incomplete LSB comment.
insserv: missing `Required-Stop:' entry: please add even if empty.
insserv: script jexec is broken: incomplete LSB comment.
insserv: missing `Required-Stop:' entry: please add even if empty.
insserv: script jexec is broken: incomplete LSB comment.
insserv: missing `Required-Stop:' entry: please add even if empty.
insserv: script jexec is broken: incomplete LSB comment.
insserv: missing `Required-Stop:' entry: please add even if empty.
insserv: script jexec is broken: incomplete LSB comment.
insserv: missing `Required-Stop:' entry: please add even if empty.
insserv: script jexec is broken: incomplete LSB comment.
insserv: missing `Required-Stop:' entry: please add even if empty.
insserv: script jexec is broken: incomplete LSB comment.
insserv: missing `Required-Stop:' entry: please add even if empty.
insserv: script jexec is broken: incomplete LSB comment.
insserv: missing `Required-Stop:' entry: please add even if empty.
insserv: script jexec is broken: incomplete LSB comment.
insserv: missing `Required-Stop:' entry: please add even if empty.
insserv: warning: script 'parallels-desktop' missing LSB tags and overrides
insserv: Default-Start undefined, assuming default start runlevel(s) for script `parallels-desktop'
insserv: script jexec is broken: incomplete LSB comment.
insserv: missing `Required-Stop:' entry: please add even if empty.
2010-08-10T21:04:30-0500: exec_with_progress: ./installer-cli --logfile=/var/log/parallels-desktop-install.log --progress --define="kversion=$(uname -r)" -e /usr/share/parallels-desktop/Manifest 2>&1 0
2010-08-10T21:04:53-0500:

Parallels Desktop 4.0.6630.449744 Installer started.
2010-08-10T21:04:53-0500: execCmd: http_proxy= ./prl_updater_ctl.x86_64 check -u desktop_wl -ui > /dev/null 2>&1 [1]
2010-08-10T21:05:05-0500: execCmd: touch /tmp/prl_ceiprogram_enable [0]
2010-08-10T21:05:05-0500: execCmd: ./installer/conflict_check desktop [0]
2010-08-10T21:05:05-0500: check conflict products: ./installer/conflict_check return 0
2010-08-10T21:05:05-0500: Parallels CPU Check Tool

CPU Vendor: AMD
Hardware Virtualization: PRESENTED (SVM)

Summary: Your CPU can run Virtual Machines
2010-08-10T21:05:05-0500: execCmd: ./installer/cpu_check [0]
2010-08-10T21:05:05-0500: check_hardware_virtualization: ./installer/cpu_check return 0
2010-08-10T21:05:05-0500: execCmd: ./installer/check_selinux.sh 2>&1 [1]
2010-08-10T21:05:05-0500: execCmd: ./installer/check_disk_space.sh 2>&1 [0]
2010-08-10T21:05:05-0500: The file /usr/bin/prlctl cannot be found.
2010-08-10T21:05:05-0500: o dkms
2010-08-10T21:05:05-0500: execCmd: ./installer/pm.sh --check workstation [0]
Retrieving repository 'Updates for openSUSE 11.3 11.3-1.82' metadata [.....done]
Building repository 'Updates for openSUSE 11.3 11.3-1.82' cache [....done]
Retrieving repository 'packman' metadata [.....done]
Building repository 'packman' cache [....done]
Loading repository data...
Reading installed packages...
'dkms' not found in package names. Trying capabilities.
No provider of 'dkms' found.
2010-08-10T21:05:37-0500: o dkms
2010-08-10T21:05:37-0500: execCmd: ./installer/pm.sh --install workstation --logfile /var/log/parallels-desktop-install.log [0]
make: Entering directory `/tmp/.CpuPGa0eB/parallels-kernel-modules'
ln -sf ./ src/Monitor
make -C src/hypervisor-api/Linux
make[1]: Entering directory `/tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux'
rm -rf *.o *.ko .*.cmd *.mod.c .tmp_versions *.symvers
make -C /lib/modules/2.6.34-12-desktop/build SUBDIRS=/tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux SRCROOT=/tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux modules
make[2]: Entering directory `/usr/src/linux-2.6.34-12-obj/x86_64/desktop'
make -C ../../../linux-2.6.34-12 O=/usr/src/linux-2.6.34-12-obj/x86_64/desktop/. modules
CC [M] /tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux/hyp_api.o
In file included from /tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux/../../interface/hyp_hypervisor_api.h:40:0,
from /tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux/hyp_api.h:17,
from /tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux/hyp_api.c:23:
/tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux/../../Interfaces/ParallelsTypes.h:120:7: warning: "_MSC_VER" is not defined
/tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux/hyp_api.c: In function :
/tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux/hyp_api.c:112:2: error: implicit declaration of function
/tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux/hyp_api.c:112:16: warning: cast to pointer from integer of different size
/tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux/hyp_api.c:139:3: error: implicit declaration of function
make[5]: *** [/tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux/hyp_api.o] Error 1
make[4]: *** [_module_/tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux] Error 2
make[3]: *** [sub-make] Error 2
make[2]: *** [all] Error 2
make[2]: Leaving directory `/usr/src/linux-2.6.34-12-obj/x86_64/desktop'
make[1]: *** [prl_hypervisor_api] Error 2
make[1]: Leaving directory `/tmp/.CpuPGa0eB/parallels-kernel-modules/src/hypervisor-api/Linux'
make: *** [all] Error 2
make: Leaving directory `/tmp/.CpuPGa0eB/parallels-kernel-modules'
2010-08-10T21:05:56-0500: exec_with_progress: ./installer-cli --logfile=/var/log/parallels-desktop-install.log --progress --define="kversion=$(uname -r)" -i Manifest 2>&1 1
2010-08-10T21:05:56-0500: Error: Error during configuration Parallels Desktop. Look at /var/log/parallels-desktop-install.log for more information.

Thanks,
Ron

 

Any fixes for this?

Has anyone found a fix for this yet?

 

Hi MaikB
Thanks for that information. I just installed parallels on Ubuntu-10.4.1, AMD64 desktop (kernel 2.6.32-25), using your instructions and it worked perfectly. I had to delay upgrading to the latest LTS version of Ubuntu for several months, because I needed to run Parallels, so this has enabled me to make that upgrade.
It would be nice if Parallels could make this fix "official".

 

Anybody found a permanent fix on this.
OR shall I wait for official fix.

 

I have the same error as most recently posted, having made the recommended changes. Is there a fix now for this?

Host OS: Fedora 14, 2.6.35.10-74.fc14.x86_64

 

Managed to install on Fedora 14

Found another Thread in this Forum:

http://forum.parallels.com/showthread.php?t=103146

In addition to the changes MaikB suggested, I did the changes from the post by wojtur in the mentioned Thread. So thats what I did (just citing for summary):

1.) $ sh parallels-desktop-4.0.6630.449744.run --target /tmp/parallels

exit the installer by clicking on cancel.

2.) $ cd /tmp/parallels/data/usr/lib/parallels-desktop/
3.) $ tar xzf parallels-kernel-modules.tar.gz
4.) $ gedit /tmp/parallels/data/usr/lib/parallels-desktop/parallels-kernel-modules/src/vtd/prl_os.c

add at line 31:

#include <linux/sched.h>

5.) $ gedit /tmp/parallels/data/usr/lib/parallels-desktop/parallels-kernel-modules/src/hypervisor-api/Linux/hyp_api.c

add at line 20:

#include <linux/slab.h>

6.) $ gedit /tmp/parallels/data/usr/lib/parallels-desktop/parallels-kernel-modules/src/host.Linux/lin_module.h

add at line 23:

#include <linux/slab.h>

7.) $ gedit /tmp/parallels/data/usr/lib/parallels-desktop/parallels-kernel-modules/src/usb/prl_usb_connect.c

add at line 6:

#include <linux/slab.h>

8.) $ tar czf parallels-kernel-modules.tar.gz parallels-kernel-modules
9.) $ cd /tmp/parallels
10.) $ ./install

This installed me Parallels Desktop on Fedora 14 Kernel 2.6.35.12, hope it will help somebody!

 

I am running Linux Mint and got this. make -C src/vtd
make[1]: Entering directory `/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd'
if [ -f ../hypervisor-api/Linux/Module.symvers ]; then cp ../hypervisor-api/Linux/Module.symvers . ;fi
make -C /lib/modules/2.6.32-22-generic/build SUBDIRS=/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd SRCROOT=/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd modules
make[2]: Entering directory `/usr/src/linux-headers-2.6.32-22-generic'
CC [M] /tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.o
/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.c: In function ‘pos_yield’:
/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.c:79: error: implicit declaration of function ‘cond_resched’
/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.c: In function ‘pos_map_user_page’:
/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.c:254: error: dereferencing pointer to incomplete type
/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.c:255: error: dereferencing pointer to incomplete type
/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.c:257: error: dereferencing pointer to incomplete type
make[3]: *** [/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd/prl_os.o] Error 1
make[2]: *** [_module_/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd] Error 2
make[2]: Leaving directory `/usr/src/linux-headers-2.6.32-22-generic'
make[1]: *** [all] Error 2
make[1]: Leaving directory `/tmp/.Ggt4tuLJD/parallels-kernel-modules/src/vtd'
make: *** [all] Error 2