Network Adapter

Discussion in 'Windows Virtual Machine' started by Alon E.N, Sep 10, 2009.

  1. Alon E.N

    Alon E.N Bit poster

    Messages:
    4
    Hi,

    I am using Parralels 4 in Mac Snow Leopard.
    I have 2 network Adapters configured on the Virtual Machine (one Bridged, one Shared).
    For some reason I don't have the Mac side of the adapter so I cannot use the Bridged adapter.

    Can some please advise as to what to do?

    Thank you,
     
  2. Elric

    Elric Parallels Team

    Messages:
    1,712
    Sorry.. it is a bit unclear.. what are the symptoms?
     
  3. Alon E.N

    Alon E.N Bit poster

    Messages:
    4
    Unable to go online fro PC side.
    I don't have the Network "adapters" in the list of network adapters on the Mac side, therefore I cannot share the connection.
     
  4. Elric

    Elric Parallels Team

    Messages:
    1,712
    Most of the time (actually, it should always!) just one adapter in the VM - just "Shared Networking" - should provide correct networking on Windows side,

    please start the /Application/Utilities/Terminal and post here the output of the command "ifconfig -a" (without quotes).

    Also, please click menu "Help"->"Report a Problem" and send a problem report. Then post here its number
     
  5. Alon E.N

    Alon E.N Bit poster

    Messages:
    4
    Report ID:504090

    Last login: Thu Sep 10 10:04:01 on console
    190:~ alonchu$ ifconfig -a
    lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
    inet6 ::1 prefixlen 128
    inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
    inet 127.0.0.1 netmask 0xff000000
    gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
    stf0: flags=0<> mtu 1280
    en0: flags=8822<BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 1500
    ether 00:23:32:9d:ef:98
    media: autoselect status: inactive
    supported media: autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,hw-loopback> 10baseT/UTP <full-duplex,flow-control> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,hw-loopback> 100baseTX <full-duplex,flow-control> 1000baseT <full-duplex> 1000baseT <full-duplex,hw-loopback> 1000baseT <full-duplex,flow-control> none
    fw0: flags=8822<BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 2030
    lladdr 00:23:32:ff:fe:1d:93:34
    media: autoselect <full-duplex> status: inactive
    supported media: autoselect <full-duplex>
    en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    ether 00:23:12:08:ca:27
    media: autoselect (<unknown type>) status: inactive
    supported media: autoselect
    en2: flags=8822<BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 1500
    ether 00:24:36:bb:8a:44
    media: autoselect status: inactive
    supported media: none autoselect 10baseT/UTP <half-duplex>
    en3: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:8%en3 prefixlen 64 scopeid 0x8
    inet 169.254.192.212 netmask 0xffff0000 broadcast 169.254.255.255
    ether 00:1c:42:00:00:08
    media: autoselect status: active
    supported media: autoselect
    ppp0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1500
    inet 75.223.120.190 --> 66.174.121.1 netmask 0xff000000
    190:~ alonchu$ ifconfig -a
     
  6. Alon E.N

    Alon E.N Bit poster

    Messages:
    4
    Any news?

    The error I get says: "The network adapter does not exist"
    "There is no network adapter on your Mac for 'Parallels Shared Network adapter' virtual network. The network adapter 1 will be disconnected."

    I would like this working before the weekend.

    Thank you,
     
  7. Elric

    Elric Parallels Team

    Messages:
    1,712
    I've just got time to look to the problem report.. it is turned out that version of Parallels Desktop on your machine is too old - 4.0.3522.205912, you should really upgrade to the latest. So far it is 3846
     
  8. DarrylJ

    DarrylJ Bit poster

    Messages:
    3
    I am using the most current version and I am experiencing the same problem. When I try to use Shared Networking I get the following message:

    The network adapter does not exist.

    There is no network adapter on your Mac for the "Parallels Shared Networking Adapter" virtual network. The network adapter 0 will be disconnected.

    I have uninstalled and re-installed several times as well as re-installing Parallels Tools. Nothing works.
     
  9. Elric

    Elric Parallels Team

    Messages:
    1,712
    Please click menu of Parallels Desktop "Help"->"Report a Problem" and send a problem report. Then post here its number
     
  10. DarrylJ

    DarrylJ Bit poster

    Messages:
    3
    Problem ID Number

    The ID number is: 734603
     
  11. DarrylJ

    DarrylJ Bit poster

    Messages:
    3
    ?

    Any word yet?
     
  12. Elric

    Elric Parallels Team

    Messages:
    1,712
    You are the second person who have met this problem. The previous one was reported about 6 monthes ago..

    We'll send a solution at start of the next week (probably at Monday)
     
  13. KayF

    KayF Bit poster

    Messages:
    4
    I am having the same problem with a brand new MacBook Pro running Snow Leopard and Parallels 4 (I would have waited to buy Parallels 5 but did not know it was coming out so soon). For the initial installation from the CD, I let it try to download the latest version, but it got hung and could never complete the download, so I installed the version on the CD and activated it. I immediately began seeing the "network adapter 0 will be disconnected" error that DarrylJ posted earlier.

    In experimenting with trying to fix this error, I accidentally deleted the Parallels host adapter from my network connections. Eventually I figured out that was a huge mistake and decided to reinstall Parallels. I tried to Uninstall by clicking the link on the CD startup screen, but it gave me an error and said Parallels was not installed (which was obviously false). Attempting to get rid of the first installation, I dragged and dropped the Parallels stuff from the Applications folder in the Trash.

    I then installed Parallels from the CD again and then went to Help -> Check for Updates. This found an update for 4.0.3846, but it was listed two times which I suspect is due to the fact that I could not really uninstall the first installation of Parallels. I unchecked one of the duplicate boxes and was able to successfully download and install 3846, which upgraded my second installation (I think -- the first installation is still in the Trash).

    I now see two Parallels Adapters in my Network list, and they both have green lights beside them. Their statuses are:

    Parallels Shared Networking Adapter is currently active and has the IP address 10.211.55.2.
    Parallels Host-Only Networking Adapter is currently active and has the IP address 10.37.129.2.

    However, in my Windows XP VM, I still cannot access the internet. The Network Adapter 1 says it is connected, but it's not working.

    The output from my ifconfig -a is:

    lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
    inet6 ::1 prefixlen 128
    inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
    inet 127.0.0.1 netmask 0xff000000
    gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
    stf0: flags=0<> mtu 1280
    en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    ether 64:b9:e8:cb:e2:f4
    media: autoselect status: inactive
    supported media: none autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,flow-control> 10baseT/UTP <full-duplex,hw-loopback> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,flow-control> 100baseTX <full-duplex,hw-loopback> 1000baseT <full-duplex> 1000baseT <full-duplex,flow-control> 1000baseT <full-duplex,hw-loopback>
    fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078
    lladdr 64:b9:e8:ff:fe:cb:e2:f4
    media: autoselect <full-duplex> status: inactive
    supported media: autoselect <full-duplex>
    en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::226:bbff:fe1b:1dbf%en1 prefixlen 64 scopeid 0x6
    inet 192.168.0.184 netmask 0xffffff00 broadcast 192.168.0.255
    ether 00:26:bb:1b:1d:bf
    media: autoselect status: active
    supported media: autoselect
    en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:8%en2 prefixlen 64 scopeid 0x7
    inet 10.211.55.2 netmask 0xffffff00 broadcast 10.211.55.255
    ether 00:1c:42:00:00:08
    media: autoselect status: active
    supported media: autoselect
    en3: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:9%en3 prefixlen 64 scopeid 0x8
    inet 10.37.129.2 netmask 0xffffff00 broadcast 10.37.129.255
    ether 00:1c:42:00:00:09
    media: autoselect status: active
    supported media: autoselect

    First, I am worried about the internet not working on the Windows side. But I am also concerned about the fact that I was not able to uninstall my first installation of Parallels 4. How can I clean up anything leftover from the first installation that could confuse either Parallels or Mac? Do I need to reformat/reinstall Mac and start over before I get any further along in setting this new computer?

    I would greatly appreciate any and all help with these issues.

    Thank you,
    Kay Fancher

    P. S. I have just submitted a problem report with the same information as above. The ID is 750534.
     
  14. EbrahimL

    EbrahimL Bit poster

    Messages:
    3
    Same Issue

    Hi,

    I have the same issue: upgraded to Snow Leopard running Parallels 4 and now cannot activate shared networking in the VM.
     
  15. Elric

    Elric Parallels Team

    Messages:
    1,712
    Btw, it is ok. There is a button "Restore Defaults" in the menu Parallels Desktop -> Preferences -> Networking that fixes this. Also, reboot fixes this and also there are only few not very important things occur if Parallels adapter is deleted from network connections


    It is not very good, but it is ok also in most cases

    It's ok, this issue doesn't worth Mac reinstall. Also, according to the report all seems to be ok with Parallels Desktop installation

    Please click Start -> Run and execute cmd.exe. Type in the appeared window command "ipconfig /all" (without quotes). Stretch the window to make all the output fit and without closing the window, click menu of Parallels Destkop "Help"->"Report a Problem", send a problem report (it is not necessary to provide description) and post here the report ID.
     
  16. KayF

    KayF Bit poster

    Messages:
    4
    Hi Elric,

    Thank you so much for your help. Once I did "Restore Defaults" from the Parallels Networking Preferences, the internet now works.

    One more question for you: How do I activate Parallels Internet Security Powered by Kaspersky? I clicked Activate Trial, but the expiration date it gave me is 12/9/09. I thought a year of security was included?

    Thanks again,
    Kay
     
  17. Elric

    Elric Parallels Team

    Messages:
    1,712
    Hi,

    Please click Start -> Run and execute cmd.exe. Type in the appeared window command "ipconfig /all" (without quotes). Stretch the window to make all the output fit and without closing the window, click menu of Parallels Destkop "Help"->"Report a Problem", send a problem report (it is not necessary to provide description) and post here the report ID.
     
  18. Elric

    Elric Parallels Team

    Messages:
    1,712
    Hi,

    I really don't know.. afaik there should be Parallels Internet Security 2009, but unsure on whether it is available within default installation package. It could be that it must be downloaded separately. May be it is worth to ask in separate forum thread.
     
  19. Elric

    Elric Parallels Team

    Messages:
    1,712
    Hello,
    We've just sent a fix for the problem within the Support Ticket 809089. Let me know if you don't receive the fix in 15 minutes
     
  20. PhilH

    PhilH Bit poster

    Messages:
    1
    I've been trying to run Parallels 4.0 with Windows 7 and I keep running in the same kind of problem with the following error message: "Windows did not detect a properly installed network adapter. If you have a network adapter, you will need to re-install the driver."

    I did change the config in "Sharing Internet" to network to "Share your connection from: Ethernet To Computers using: Ethernet Adaptor (en2)" to no avail after restarting many many times both the iMac and Parallels.

    I'm using a new iMac with 10.6.2 and Parallels 4.0.

    It would be a great idea for the folks at Parallels if a solution exists to post it online instead of sending it solely to individuals encountering the same difficulties.

    Thank you. Phil.
     

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