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  <channel>
    <title>Parallels Toolbox for Mac</title>
    <description>Parallels Toolbox for Mac</description>
    <pubDate>Sat, 18 Jul 2026 21:29:44 +0000</pubDate>
    <lastBuildDate>Sat, 18 Jul 2026 21:29:44 +0000</lastBuildDate>
    <generator>Parallels Forums</generator>
    <link>https://forum.parallels.com/forums/parallels-toolbox-for-mac.762/</link>
    <atom:link rel="self" type="application/rss+xml" href="https://forum.parallels.com/forums/parallels-toolbox-for-mac.762/index.rss"/>
    <item>
      <title>Parallels Toolbox on Debian 13</title>
      <pubDate>Thu, 16 Jul 2026 13:07:22 +0000</pubDate>
      <link>https://forum.parallels.com/threads/parallels-toolbox-on-debian-13.369793/</link>
      <guid>https://forum.parallels.com/threads/parallels-toolbox-on-debian-13.369793/</guid>
      <author>invalid@example.com (FranciszekP)</author>
      <dc:creator>FranciszekP</dc:creator>
      <content:encoded><![CDATA[Hello;<br />
<b>the script: Menu-&gt;Actions-&gt;Install Parallels Tools is not working on a newly created virtual machine running Debian 13</b>, created from an ISO image for the arm64 architecture.<br />
Has anyone had a similar problem?<br />
I installed the necessary functions manually, after copying the contents of the &#039;Tools&#039; disc to the &#039;Debian&#039; drive, because the native install.sh script does not work (even from a folder on the Debian drive with the correct permissions) - <b>it stops at 90%...</b><br />
It would...<br />
<br />
<a href="https://forum.parallels.com/threads/parallels-toolbox-on-debian-13.369793/" target="_blank" class="externalLink" rel="nofollow">Parallels Toolbox on Debian 13</a>]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Unable to download audio and video from youtube</title>
      <pubDate>Thu, 09 Jul 2026 06:19:51 +0000</pubDate>
      <link>https://forum.parallels.com/threads/unable-to-download-audio-and-video-from-youtube.370035/</link>
      <guid>https://forum.parallels.com/threads/unable-to-download-audio-and-video-from-youtube.370035/</guid>
      <author>invalid@example.com (jefft12)</author>
      <dc:creator>jefft12</dc:creator>
      <content:encoded><![CDATA[i am using Chrome as browser and macbook pro. unable to download audio and video from youtube channel. Please instruct.]]></content:encoded>
      <slash:comments>22</slash:comments>
    </item>
    <item>
      <title>CPU Temperature not showing CPU performance and GPU temperature</title>
      <pubDate>Tue, 07 Jul 2026 17:18:55 +0000</pubDate>
      <link>https://forum.parallels.com/threads/cpu-temperature-not-showing-cpu-performance-and-gpu-temperature.366461/</link>
      <guid>https://forum.parallels.com/threads/cpu-temperature-not-showing-cpu-performance-and-gpu-temperature.366461/</guid>
      <author>invalid@example.com (IvanN9)</author>
      <dc:creator>IvanN9</dc:creator>
      <content:encoded><![CDATA[I recently installed Parallels Toolbox for Mac and have noticed on the CPU Temperature tool, application displays data only for the efficiency cores. No current temperature on CPU performance cores and GPU cores.<br />
MacBook Pro M4 Pro<br />


	<a href="https://forum.parallels.cn/attachments/23227/" target="_blank">View attachment 23227</a>]]></content:encoded>
      <slash:comments>13</slash:comments>
    </item>
    <item>
      <title>parallels toolbox can't download video from youtube</title>
      <pubDate>Wed, 24 Jun 2026 00:16:52 +0000</pubDate>
      <link>https://forum.parallels.com/threads/parallels-toolbox-cant-download-video-from-youtube.365784/</link>
      <guid>https://forum.parallels.com/threads/parallels-toolbox-cant-download-video-from-youtube.365784/</guid>
      <author>invalid@example.com (topdollar)</author>
      <dc:creator>topdollar</dc:creator>
      <content:encoded><![CDATA[Can&#039;t download video or audio from youtube. Downloading videos works everywhere except youtube. I use shadowsocks vpn on my router because i need this for work. Don&#039;t tell me to turn it off.<br />
<br />
macbook air m3<br />
macOS 15.0.1 <br />
parallels toolbox 7.0]]></content:encoded>
      <slash:comments>8</slash:comments>
    </item>
    <item>
      <title>Video Downloads Not Working</title>
      <pubDate>Wed, 10 Jun 2026 18:24:39 +0000</pubDate>
      <link>https://forum.parallels.com/threads/video-downloads-not-working.369413/</link>
      <guid>https://forum.parallels.com/threads/video-downloads-not-working.369413/</guid>
      <author>invalid@example.com (JacquelineK1)</author>
      <dc:creator>JacquelineK1</dc:creator>
      <content:encoded><![CDATA[I&#039;m unable to download videos from Youtube and other sites. My toolbox is up to date.]]></content:encoded>
      <slash:comments>21</slash:comments>
    </item>
    <item>
      <title>Tools Window Stuck in Corner</title>
      <pubDate>Sun, 07 Jun 2026 14:21:20 +0000</pubDate>
      <link>https://forum.parallels.com/threads/tools-window-stuck-in-corner.370150/</link>
      <guid>https://forum.parallels.com/threads/tools-window-stuck-in-corner.370150/</guid>
      <author>invalid@example.com (BrianB67)</author>
      <dc:creator>BrianB67</dc:creator>
      <content:encoded><![CDATA[The last few days I&#039;ve noticed that my Tools window is stuck in the bottom right corner.  I can&#039;t move the window, and there items that make it onto the screen.  I google the issue and tried all of the solutions, but none of them worked.  How do I fix this?]]></content:encoded>
    </item>
    <item>
      <title>YouTube video not working</title>
      <pubDate>Fri, 05 Jun 2026 12:37:52 +0000</pubDate>
      <link>https://forum.parallels.com/threads/youtube-video-not-working.370088/</link>
      <guid>https://forum.parallels.com/threads/youtube-video-not-working.370088/</guid>
      <author>invalid@example.com (CliveT2)</author>
      <dc:creator>CliveT2</dc:creator>
      <content:encoded><![CDATA[Hi<br />
I am another customer whose video downloading function is not working.<br />
Any chance for a reply from technical support for me and others with this problem?]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>YouTube video D/L doesn't record Audio anymore on my M4 MacBook Pro</title>
      <pubDate>Fri, 05 Jun 2026 12:36:57 +0000</pubDate>
      <link>https://forum.parallels.com/threads/youtube-video-d-l-doesnt-record-audio-anymore-on-my-m4-macbook-pro.367493/</link>
      <guid>https://forum.parallels.com/threads/youtube-video-d-l-doesnt-record-audio-anymore-on-my-m4-macbook-pro.367493/</guid>
      <author>invalid@example.com (ParallelsU1462)</author>
      <dc:creator>ParallelsU1462</dc:creator>
      <content:encoded><![CDATA[Parallels download video app on my M4 max MacBook Pro running Sequoia (OS 15.5), is not recording the corresponding audio anymore when downloading videos from YouTube.  It used to work fine but recently it will only download the video w/o the audio.  Is there some new bug in your s/w or have I accidentally changed some setting on my system which is blocking the audio to be downloaded?  Can you tell me how to fix this, please?]]></content:encoded>
      <slash:comments>4</slash:comments>
    </item>
    <item>
      <title>I renewed my MacOS Toolbox, but am getting an error</title>
      <pubDate>Fri, 05 Jun 2026 03:26:23 +0000</pubDate>
      <link>https://forum.parallels.com/threads/i-renewed-my-macos-toolbox-but-am-getting-an-error.370122/</link>
      <guid>https://forum.parallels.com/threads/i-renewed-my-macos-toolbox-but-am-getting-an-error.370122/</guid>
      <author>invalid@example.com (MichaelK102)</author>
      <dc:creator>MichaelK102</dc:creator>
      <content:encoded><![CDATA[When I try to download a YouTube video, I get an error &quot;Failed to download the video.&quot;]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Unable download YouTube videos</title>
      <pubDate>Mon, 01 Jun 2026 22:10:40 +0000</pubDate>
      <link>https://forum.parallels.com/threads/unable-download-youtube-videos.370121/</link>
      <guid>https://forum.parallels.com/threads/unable-download-youtube-videos.370121/</guid>
      <author>invalid@example.com (Mark75)</author>
      <dc:creator>Mark75</dc:creator>
      <content:encoded><![CDATA[Hi there! For the last couple of months I&#039;ve been unable to download YouTube videos using the Download Video of Parellels Toolbox. This issue has yet to be resolved. Please fix this, since I&#039;m not paying for a service that doesn&#039;t work. Help ID: 521558716.]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>External microphone always hangs up</title>
      <pubDate>Mon, 01 Jun 2026 04:38:45 +0000</pubDate>
      <link>https://forum.parallels.com/threads/external-microphone-always-hangs-up.364353/</link>
      <guid>https://forum.parallels.com/threads/external-microphone-always-hangs-up.364353/</guid>
      <author>invalid@example.com (HeikoD)</author>
      <dc:creator>HeikoD</dc:creator>
      <content:encoded><![CDATA[Hello<br />
<br />
I am using Parallels Desktop 19 for Mac Pro Edition and Windows 10 to use Dragon Medical to create text for a doctor&#039;s office software on the Mac side using speech recognition.<br />
<br />
I use an external microphone: Olympus RM-4110S.<br />
<br />
It happens more and more often that the microphone &quot;hangs up&quot;. It has a slide switch, when I dictate normally the indicator light is red. If I then - when the system hangs up - move the slide switch back to &quot;off&quot;, the indicator light stays on and Dragon no...<br />
<br />
<a href="https://forum.parallels.com/threads/external-microphone-always-hangs-up.364353/" target="_blank" class="externalLink" rel="nofollow">External microphone always hangs up</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Free Memory Utility- Doing the opposite?</title>
      <pubDate>Sat, 30 May 2026 18:05:34 +0000</pubDate>
      <link>https://forum.parallels.com/threads/free-memory-utility-doing-the-opposite.368364/</link>
      <guid>https://forum.parallels.com/threads/free-memory-utility-doing-the-opposite.368364/</guid>
      <author>invalid@example.com (RichardV26)</author>
      <dc:creator>RichardV26</dc:creator>
      <content:encoded><![CDATA[Hi All,<br />
<br />
Fresh Mac Tahoe, (note this also had done it during the beta updates, however never raised due it being a beta and thought this would be fixed)<br />
<br />
MacBook Pro M4 Max,<br />
64GB Ram.<br />
<br />
At fresh restart (Before Running Free Memory Utility), 51.4GB Free<br />
After Running Free Utility, 7.63GB Free<br />
Pretty much all of it has went towards &quot;App Memory&quot;<br />
<br />
Essentially, running this utility it is eating ram, rather than freeing it....<br />
MacOS Activity Monitor also reports the same metrics.<br />
<br />
Can anyone else...<br />
<br />
<a href="https://forum.parallels.com/threads/free-memory-utility-doing-the-opposite.368364/" target="_blank" class="externalLink" rel="nofollow">Free Memory Utility- Doing the opposite?</a>]]></content:encoded>
      <slash:comments>16</slash:comments>
    </item>
    <item>
      <title>"Hide Menu Icons" not allowing me to change the icons order</title>
      <pubDate>Tue, 26 May 2026 19:12:07 +0000</pubDate>
      <link>https://forum.parallels.com/threads/hide-menu-icons-not-allowing-me-to-change-the-icons-order.368454/</link>
      <guid>https://forum.parallels.com/threads/hide-menu-icons-not-allowing-me-to-change-the-icons-order.368454/</guid>
      <author>invalid@example.com (AlexeyA1)</author>
      <dc:creator>AlexeyA1</dc:creator>
      <content:encoded><![CDATA[After updating to MacOS Tahoe, the &quot;Preferences&quot; on Hide Menu Icons isn&#039;t displaying the icons, I can&#039;t actually make any changes to how they are displayed, which are supposed to be hidden, etc.  The settings that I have configured before work, but I can&#039;t change them anymore.  How to fix this?  Screenshot attached.]]></content:encoded>
      <slash:comments>15</slash:comments>
    </item>
    <item>
      <title>Record Window/Area no audio</title>
      <pubDate>Fri, 22 May 2026 02:58:45 +0000</pubDate>
      <link>https://forum.parallels.com/threads/record-window-area-no-audio.370020/</link>
      <guid>https://forum.parallels.com/threads/record-window-area-no-audio.370020/</guid>
      <author>invalid@example.com (LewisT3)</author>
      <dc:creator>LewisT3</dc:creator>
      <content:encoded><![CDATA[With Parallels 26, Record Window/Area produces no audio in the output file. I&#039;ve tried the various audio input methods but no audio gets recorded. This was not an issue with the previous version. I&#039;ve been waiting for updates to fix this but it remains broken. When will it be fixed? Currently on version 26.3.2 (57398) with MacOS 14.8.7.]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Is there a way to reset the activation count parallels toolbox</title>
      <pubDate>Thu, 21 May 2026 02:07:44 +0000</pubDate>
      <link>https://forum.parallels.com/threads/is-there-a-way-to-reset-the-activation-count-parallels-toolbox.340564/</link>
      <guid>https://forum.parallels.com/threads/is-there-a-way-to-reset-the-activation-count-parallels-toolbox.340564/</guid>
      <author>invalid@example.com (MarkH20)</author>
      <dc:creator>MarkH20</dc:creator>
      <content:encoded><![CDATA[Apparently I did not properly deactivate on previous Macs.  I only have one Mac.  Can the activation count be reset thus deactivating any old activations and allowing new ones?]]></content:encoded>
      <slash:comments>75</slash:comments>
    </item>
    <item>
      <title>Rosetta2</title>
      <pubDate>Mon, 11 May 2026 13:15:02 +0000</pubDate>
      <link>https://forum.parallels.com/threads/rosetta2.369926/</link>
      <guid>https://forum.parallels.com/threads/rosetta2.369926/</guid>
      <author>invalid@example.com (ino)</author>
      <dc:creator>ino</dc:creator>
      <content:encoded><![CDATA[The video download and archiving tools in the Mac version of Parallels Toolbox won&#039;t work without Rosetta 2, but the crucial Rosetta 2 installation message never appears.]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>License Key is associated with another account</title>
      <pubDate>Sat, 09 May 2026 21:14:48 +0000</pubDate>
      <link>https://forum.parallels.com/threads/license-key-is-associated-with-another-account.369495/</link>
      <guid>https://forum.parallels.com/threads/license-key-is-associated-with-another-account.369495/</guid>
      <author>invalid@example.com (JamesF33)</author>
      <dc:creator>JamesF33</dc:creator>
      <content:encoded><![CDATA[I&#039;m trying to activate my Toolbox app. I have Parallels Desktop Pro Edition for Mac and use that key to try and activate Parallels Toolbox but toolbox says &quot;This license key is associated with another Parallels account.&quot;  I don&#039;t have any other account with them. I supposedly get email and phone support for as long as I have the subscription but nowhere on the site lists the support phone number or the support emails. The only phone number I can find is for their Seattle office and it is an...<br />
<br />
<a href="https://forum.parallels.com/threads/license-key-is-associated-with-another-account.369495/" target="_blank" class="externalLink" rel="nofollow">License Key is associated with another account</a>]]></content:encoded>
      <slash:comments>5</slash:comments>
    </item>
    <item>
      <title>Logout (Appears to be stuck)</title>
      <pubDate>Fri, 01 May 2026 23:54:04 +0000</pubDate>
      <link>https://forum.parallels.com/threads/logout-appears-to-be-stuck.369583/</link>
      <guid>https://forum.parallels.com/threads/logout-appears-to-be-stuck.369583/</guid>
      <author>invalid@example.com (LukeF2)</author>
      <dc:creator>LukeF2</dc:creator>
      <content:encoded><![CDATA[Hello, I am trying to logout of Parallels Toolbox because I logged into the wrong account but every time I click on my email with the down arrow it does nothing and it doesn&#039;t seem that there is any other way to log out, I even tried uninstalling. I am on a M1 Max Macbook pro thanks.]]></content:encoded>
      <slash:comments>9</slash:comments>
    </item>
    <item>
      <title>Asking how to keep Toolbox icon on menu bar</title>
      <pubDate>Sun, 26 Apr 2026 17:58:25 +0000</pubDate>
      <link>https://forum.parallels.com/threads/asking-how-to-keep-toolbox-icon-on-menu-bar.369594/</link>
      <guid>https://forum.parallels.com/threads/asking-how-to-keep-toolbox-icon-on-menu-bar.369594/</guid>
      <author>invalid@example.com (JonD11)</author>
      <dc:creator>JonD11</dc:creator>
      <content:encoded><![CDATA[How do I keep the toolbox icon on my upper menu bar? It disappears after use of one its apps and I must reopen toolbox from an icon on the lower Dock.]]></content:encoded>
      <slash:comments>4</slash:comments>
    </item>
    <item>
      <title>Refund request submitted but no response from Parallels Support</title>
      <pubDate>Fri, 17 Apr 2026 01:49:27 +0000</pubDate>
      <link>https://forum.parallels.com/threads/refund-request-submitted-but-no-response-from-parallels-support.369843/</link>
      <guid>https://forum.parallels.com/threads/refund-request-submitted-but-no-response-from-parallels-support.369843/</guid>
      <author>invalid@example.com (li_20)</author>
      <dc:creator>li_20</dc:creator>
      <content:encoded><![CDATA[I purchased a Parallels Desktop subscription on 2026-04-09, order number: 537521151 ,<br />
<br />
The product experience is not as expected and cannot meet my actual usage needs. I have already sent a refund request email according to your official 30-day money-back guarantee policy, but I have not received any reply or processing progress notice so far.<br />
<br />
I am here to ask for help and urge the official team to process my full refund as soon as possible and reply to me via email to confirm the status....<br />
<br />
<a href="https://forum.parallels.com/threads/refund-request-submitted-but-no-response-from-parallels-support.369843/" target="_blank" class="externalLink" rel="nofollow">Refund request submitted but no response from Parallels Support</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
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